Baggage loss is often an uncommon problem while traveling. However, if it occurs, it can bring a lot of headaches to passengers, both on domestic and international trips. After all, nothing worse than knowing that your belongings have been lost, stolen, or stolen.
Once you leave your suitcase at the airport for transportation, it is the airline's responsibility to locate that item or to reimburse lost luggage. With that in mind, we made a complete guide with everything you need to know about what to do in case of lost luggage and how to avoid it. Check it out!
What to do if luggage is lost?
If you have disembarked and do not locate your belongings on the treadmill, this is a strong indication that the suitcase has unfortunately been lost. Then, check out the step by step on how to locate your lost luggage.
1.Search for an employee
Once you have found that you may have had your suitcase lost at the airport, the ideal is to seek a professional from the airline as soon as possible, preferably before leaving the departure lounge
. Have the proof of baggage check handy, which is usually found with the boarding pass.
2. Complete the Baggage Irregularity Record
The second step in how to locate lost luggage is to complete the Baggage Irregularity Record
(RIB). In it, it will be possible to describe what are the characteristics of the suitcase, such as color, model, size, as well as some objects that were in it. That way, it will be much easier to locate your belongings. This procedure is applied to domestic and international trips.
3. Follow the process of searching for your baggage
After completing the Baggage Irregularity Record form, you will receive a protocol, in which it will be possible to follow all the procedures that are being carried out to
find the suitcase. Remember that each company has a specific deadline to locate the luggage. After finding the suitcase, the company will send it to the address provided.
My suitcase was not found. And now?
If the airline has carried out all the procedures to resolve the loss of luggage and has been unable to locate your suitcase, it will contact you within seven days for the compensation procedure for lost luggage.
In addition, immediate expenses related to the loss of luggage will be reimbursed upon presentation of all the vouchers. This may cover some cases with clothing and hygiene products during the baggage search procedure. It is only necessary to pay attention to the amount of the reimbursement limit stipulated by each company
. How to avoid problems with the loss of luggage The loss of luggage
is a situation caused by an error on the part of the airlines. However, with some precautions, it is possible to reduce the risk of your luggage being lost. Learn some tips on how to avoid this problem:
Avoid checking bags
When checking your luggage, in addition to risking loss, more financial resources are also spent. The ideal is to carry out this procedure only when it is strictly necessary. This way, you save money and still avoid potential problems
. Check in early
To avoid problems with the suitcase, the ideal is to arrive at the airport in advance and check in early. Thus, your suitcase avoids being left behind by airline employees
. Put identification on your suitcase
For your safety, place identification tags on your luggage, both inside and outside and always in visible and easily located places. This makes it more practical to search for the suitcase on the treadmill and to search for employees in the event of a loss.
It is also important to protect your suitcase by placing padlocks on the zippers, thus preventing it from being violated.
Carry some basic items in the hand bag
Another important tip when avoiding problems with the loss of luggage is to carry in addition to valuable items, some clothes and hygiene items in the hand bag. Thus, in case something happens, you will at least have some essential belongings to spend a few days until the suitcase is found
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